Case Management | RH Community Builders

CalAIM & Beyond

Navigating the System With You

Our case managers are experienced guides who help individuals and families navigate complex systems — healthcare, housing, public benefits, and more — and coordinate the services needed for long-term success.

Through CalAIM (California Advancing and Innovating Medi-Cal), RHCB provides enhanced care management and community supports that address the root causes of homelessness and health instability.

Every client is assigned a dedicated case manager who builds a relationship over time and stays in their corner through transitions and challenges.

Request Services

CalAIM Services Request

Housing Navigation and Enhanced Care Management for Medi-Cal members experiencing homelessness or complex health needs.

Important: CalAIM services require active Medi-Cal enrollment. We are unable to serve individuals without active Medi-Cal. This program is also unable to assist with back rent from existing leases.

Request Services Now

Our team will be in touch as soon as possible.

First Name *

Last Name *

Email Address *

Phone Number *

Date of Birth

Message

Do you have Medi-Cal?

Yes, I have Medi-Cal No, I have no insurance No, I have other insurance

Who is your Medi-Cal provider?

Insurance ID Number (if known)

Which of the following apply to you? (select all that apply)

Currently Experiencing Homelessness High Utilizer of Emergency Rooms or Hospitals History of Severe Mental Illness or Substance Use Disorders

How did you hear about our services?

By submitting this form you consent to being contacted by our team. Your information is kept confidential.

CalAIM Services

Specific CalAIM Programs

These services require active Medi-Cal.

We are unable to serve individuals without active Medi-Cal. Additionally, this program is unable to assist with back rent from existing leases.

Housing Navigation

Medi-Cal Benefit

Housing Navigation can be provided to Medi-Cal members who are experiencing homelessness or are at-risk of homelessness.

Our team will help you gather documents needed for housing, locate housing options, and secure funds for your move-in deposit.

Enhanced Care Mgmt

Enhanced Care Management

Complex Needs · ECM

Enhanced Care Management (ECM) is a statewide Medi-Cal benefit available to select members with complex needs. Enrolled members receive comprehensive care management from a single lead care manager who coordinates all their health and health-related care.

This includes physical, mental, and dental care, and social services. ECM makes it easier for members to get the right care at the right time in the right setting — going beyond the doctor's office or hospital.

Who qualifies: Currently experiencing homelessness · High utilizer of emergency rooms or hospitals · History of severe mental illness or substance use disorders

Additional Support

What Our Case Managers Also Do

Benefits Navigation

Assistance applying for and maintaining Medi-Cal, SSI/SSDI, CalFresh, and other public benefits that support housing stability and health.

Healthcare Coordination

Connecting clients to primary care, specialty services, and mental health treatment, and following up to ensure needs are met.

Community Connections

Warm referrals to employment services, childcare, transportation, and other community resources that support long-term self-sufficiency.